Creative Account Manager

At Diva, your work will make a difference. With a strong ethical focus, we work on life-changing campaigns that achieve real results in areas including health, sustainable travel, equality and diversity. And you’ll love our exceptional working environment, where colleagues share ideas and creativity thrives.

Are you our next Creative Account Manager?

We’re looking for an enthusiastic Account Manager with at least three years marketing experience to join our award-winning Marketing and Communications Team, specialising in developing projects that deliver a positive social impact.

The role is diverse, and you’ll be working within a creative environment, delivering innovative projects that require flexibility, diligence and commitment. You’ll have the opportunity to manage an exciting range of projects, including branding, multi-media marketing campaigns, social media marketing and planning, video and animation. You should have experience in at least some of these project types but will be supported by your SAM and AD to develop your skills where needed.

You will have experience in managing multiple accounts/campaigns at any given time while working to a high standard.

Skills and competencies

You will have a proven track record on delivering projects and working collaboratively with other team members. Knowledge of basic digital marketing is essential. You will be hardworking, creative, a great communicator and passionate about our work.

We are looking for someone with experience and understanding of:

  • IThe core aspects of marketing, from segmentation through to campaign design and delivery

  • Developing client relationships through project delivery and opportunity spotting

  • Project management and budget control

  • Digital/social media marketing planning, delivery and evaluation

  • Desk research and insight gathering

  • Target audience profiling and segmentation

  • Identification of appropriate marketing channels and campaign delivery mechanisms

  • Internal briefing and management of creative teams

  • Briefing in and managing through video, animation and design projects

  • Some working experience with a digital team to manage website and digital projects would be an advantage but not essential

  • Campaign reporting and evaluation

Previous agency experience is desirable.

Life at Diva

Achieving the right work-life balance and personal progression are important to us as we believe this will give our people the opportunity to develop a highly rewarding career. You will work with friendly, like-minded colleagues who share your desire to make a difference, bringing ideas and creativity into our work as much as possible. Diva is based in a great location opposite Sheffield train station, and most people work within a hybrid home/work pattern.

We offer a range of employee benefits:

  • 28 days annual leave, including Bank Holidays, plus Christmas shutdown, and extra Bank Holiday in August plus additional annual leave days after 2 years service

  • Hybrid working

  • Great opportunities for career progression, with regular reviews

  • Individual training support plan funded by the company

  • Time off for volunteering and supporting charities (discretionary)

  • Company new bike scheme through salary sacrifice

  • Family-friendly policy and discretionary sabbatical leave

  • Regular social opportunities including games afternoons and team activities

We believe in inclusive recruitment

  • We recognise the great benefits of having a diverse workforce with different backgrounds, employed solely on ability.

  • We’re committed not only to our legal obligations, but also to the positive promotion of equality of opportunity in all aspects of employment.

  • We’re therefore committed to promoting a diverse and inclusive community of work colleagues – a place where we can all be ourselves and succeed on merit.

  • We offer a range of family-friendly, inclusive employment policies, and welcome applications from individuals from all backgrounds and sections of the community.


Sound good?

Send your CV and a covering letter explaining why you want to work for Diva to vacancies@divacreative.com

Diva is an equal opportunities employer.